Your privacy matters

Last updated: [DATE] · This is a draft for legal review before publishing.

Note for the CCC team: This is a solid starting draft based on standard Egyptian e-commerce practice. Before you publish it, have it reviewed against Egypt's Personal Data Protection Law (Law No. 151 of 2020) and your actual payment/shipping providers. Replace every [bracketed] placeholder.

Cairo Collectors Club ("CCC", "we", "us") respects your privacy. This policy explains what information we collect when you use our website or shop with us, how we use it, and your rights.

1. Who we are

Cairo Collectors Club is a collectibles retailer based in Cairo, Egypt, specialising in trading card games, sealed product, singles, graded slabs, and related collectibles. For any privacy questions, contact us at info@cairocollectors.com.

2. Information we collect

We collect information you give us directly and information collected automatically when you use the site:

Account & order details: name, email, phone number, delivery address, and order history when you make a purchase or create an account.
Payment information: processed securely by our payment provider ([PAYMENT_PROVIDER, e.g. Paymob]). We do not store full card numbers on our own systems.
Sell-to-Us / consignment submissions: details of items you offer to sell or consign, including descriptions, photos, and your contact details.
Usage data: pages visited, items viewed, and basic device/browser information, collected to improve the site.

3. How we use your information

To process and deliver your orders, and handle returns or exchanges.
To evaluate items you submit through Sell to Us or consignment, and to pay consignors.
To contact you about your orders, submissions, or questions.
To improve our products, range, and website experience.
To send you updates or offers only if you have opted in — you can unsubscribe at any time.

4. Sharing your information

We share your information only with parties who help us run the business — for example, payment processors, delivery and logistics partners, and (where relevant) card-grading services. We require these partners to protect your data. We do not sell your personal information.

5. Data retention

We keep your information only as long as needed to fulfil orders, meet legal and tax obligations, and resolve disputes. Consignment records are kept for as long as the consignment relationship and any related payouts are active.

6. Your rights

You may request access to the personal data we hold about you, ask us to correct it, or request deletion where we are not required to keep it. To exercise these rights, contact info@cairocollectors.com.

7. Cookies

Our site may use cookies and similar technologies to keep your cart working, remember preferences, and understand how the site is used. You can control cookies through your browser settings.

8. Security

We take reasonable measures to protect your information, but no online service is completely secure. Please keep your account credentials confidential.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it last changed.

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